Email support@autobnb.space and a person on the AutoBnB team will answer. Tell us your workspace name and which property it’s about, and add a screenshot if something looks wrong.
Getting access
AutoBnB is invite-only for now. To bring your properties on, email support@autobnb.space with how many homes you run and which booking platforms you use. If someone on your team already uses AutoBnB, they can invite you from Settings.
Signing in
Sign in with the email address your workspace uses, on the web at autobnb.space or in the AutoBnB app for iPhone. If you can’t get in, email us from that address and we’ll sort it out.
Deleting your account
You can delete your account yourself, in the AutoBnB app or on the web: open Settings → Delete account. Before anything happens AutoBnB shows you what it will do and names each of your workspaces. You’re signed out everywhere and your account is removed. A workspace only you own closes with it: its plan is canceled, AutoBnB stops messaging its guests and changing its locks, and its data is erased after 30 days. A workspace with another owner stays with them. Door codes already on a lock stay on the lock until they’re removed there. It can’t be undone.
Your account and data
To get a copy of your data, or if you’d rather we delete your account for you, email support@autobnb.space from the address on the account. Our Privacy Policy explains what we keep, why, and for how long.
Security
Found a security problem? Email security@autobnb.space.